About Shipping Fees
Shipping fees are automatically calculated on the checkout page.
Domestic Japan: ¥3,000
International Shipping: From ¥8,000
*Shipping costs vary depending on the destination country or region and product weight.
*Additional charges may apply for deliveries to remote areas.
Delivery and lead time
・Delivery times vary depending on the destination, but typically range from 2 to 14 days.
・We ship worldwide, but there are some areas where delivery is not possible. In such cases, we will contact you separately.
・After your order is completed, you will receive an "Order Confirmation Email," and after shipping is complete, a "Shipping Notification Email" with your tracking number.
・For pre-order items, please check the delivery date listed on each product page.
About Customs Duty and Consumption Tax
・Customs duties and consumption taxes (VAT) are determined by the customs authorities of the destination country or region. Tax rates are determined based on the type of product and country of origin.
・The product price and shipping fees paid at the time of purchase do not include customs duties or import consumption taxes incurred locally.
・These charges may be levied at the discretion of the customs authorities in your country.
・For details, please contact the customs or tax authorities in your country or region.
Returns, Cancellations, and Exchanges
〈Upon receiving your order〉
After receiving your order, please check the following:
・That the product is not defective
・That the product matches your order
・Returns and exchanges due to customer's convenience
Our products are shipped directly from Japan, and for hygiene reasons, we do not accept returns or exchanges due to customer's convenience.
Returns and exchanges for the following reasons are not eligible:
・Different from image
・Size feeling different from imagination
・Personalized or custom-made products
・Other reasons due to customer's convenience
〈Cancellations〉
・If you wish to cancel, please contact us before shipping.
・For cancellations due to customer's convenience, we will refund the amount deducting round-trip shipping fees and a 15% restocking fee from the refund amount.
・After confirming the returned product at our warehouse in Japan, we will process the refund within 1-2 weeks.
〈Damage, defective products, or incorrect delivery〉
・While we conduct quality inspections before shipping, if by any chance the product is damaged or defective, or if you receive a product different from your order, please contact us within 7 days of receiving the product.
・We will replace it free of charge. If it is out of stock, we will offer a refund or an alternative product.
・Please refer to our return policy page for details.
Care instructions
Care Instructions
After use, clean with a mild detergent and sponge.
After washing, thoroughly wipe away moisture with a soft cloth.
Store after completely drying.
*Pouring hot water can sterilize and accelerate moisture evaporation.
If Rusted
For light rust, you can remove it with liquid cleanser or commercially available rust removers.
Precautions for use
・Do not use a dishwasher or dish dryer.
・When cutting bones, frozen foods, or hard ingredients, use an appropriate knife.
・Do not twist the knife.
・We recommend using a wooden or soft resin cutting board.
・Be extremely careful not to touch the blade.
・Store out of reach of children.
・Due to the handmade nature of the product, there may be individual differences in color, weight, pattern, and size.
・Sudden heating or cooling may affect the performance of the steel material.
・Product images are samples. The actual product and packaging specifications may differ.